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Services

SERVICES

Our broad range of service offerings helps our clients meet their most important strategic, operational and organizational challenges.

 

We help clients improve financial performance and make their organizations better places to work by ensuring the sum of the parts are aligned and set up to deliver on the company's objectives.

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Project Management

 

Turning concepts into reality by developing custom implementation plans; managing the end-to-end scope and building internal capabilities and buy-in to create alignment, accountability and engagement.

Project Planning and Management
 
Establish performance measures, detailed requirements and buy-in; create and implement working project plans, technical documentation, training and user acceptance testing; incorporating organizational change management and quality and performance reviews.
Change Management
 
Drive change implementation by building awareness, engagement and organizational alignment; bridging the gap between corporate initiatives and lasting performance improvements.
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Performance Optimization

 

Streamlining complex processes into measurable business gains; improving performance, enhancing productivity and driving growth initiatives to quickly achieve and sustain full potential. 

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Business Process Analysis and Design
 
Determine where processes are strong, and where they are weak; redesign workflows and provide a clear blueprint for how resources are organized and operated to translate strategy into effective execution.
Corporate Ethical Responsibility
 
Evaluate governance structure, culture, and underlying organizational conflict points; develop solutions to create a true culture of ethical responsibility thereby reducing legal and regulatory risk, enhancing organizational brand and increasing value.
Feasibility Studies
 
Conduct full analysis of proposed project(s) to understand technical viability and any budgetary or resources constraints to ensure ROI meets expectations.
Vendor Contract Management
 
Manage and work with vendors on your behalf to ensure terms and conditions are met and add the proper governance necessary to ensure all parties associated with projects meet their obligations.
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Talent Development

 

Galvanizing employee engagement; developing managers and leaders that build a capable, engaged and productive workforce.       

Policy and Procedure Development
 
Develop policies based in law, regulation, risk or other organizational requirements; create operational procedures required to support policies including roles and responsibilities for the activities.
Financial and Operating Controls
 
Create control documentation, process maps and sign off matrices to create accountability and alignment with organizational policies and procedures.
Employee Engagement and Retention
 
Assess employee engagement levels and develop responsive programs that create thriving workplaces where people feel connected, appreciated and significant which strengthens retention.
Talent Strategy and Development
 
Create talent pipelines through mentorship, training, professional development and career trajectory programs that support management in cultivating an exceptional workforce.
Corporate Training and Development
 
Improve results by implementing specific training to develop the skills required to improve operational results, enhance customer service, and reduce employee turnover.
Management Training & Executive Coaching
 
Deliver customized coaching to assist managers and executives in overcoming weaknesses, developing strengths, and becoming more effective leaders.
How can we help? Connect with us

© 2018 Outer West, Inc. 

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